Information is power.
So we have compiled the answers to some of the most commonly asked questions, to empower you to make the right decisions.
Click on the questions to see the answers, and again to close them.
How much will a website cost me?
Not surprisingly, this is one of the two most common questions we get asked.
The second question is why we don't post our prices right on our webite. Well, the main reason we don't post our prices is because the answer to the first question is - “it depends”.
This question deserves an answer page all its own, so go HERE to read about our pricing policy.
What domain name should I choose?
This depends on how you are going to use it.
If you are going to be telling people over the phone, choose one that is easy to say and spell out loud.
Above all, try to choose one that is memorable and not confusing.
Often it is a good idea to use your company name, or some variation of it.
What restrictions are there on choosing a domain name?
There a certain words, phrases, and characters that cannot be used.
It must not already be registered.
Although in some cases you can purchase a domain name from existing the owner, this is often an expensive endeavor.
We will be glad to help you with this decision.
What about hosting?
There are several things to look for in choosing a host for your web site.
Reliability and speed of access - Not only should the web host be reliable and fast, it should guarantee its uptime.
Data Transfer (Bandwidth) - To give you a rough idea of the typical traffic requirements of a website, most new sites that are not software archives or the like use less than 3 GB of bandwiph per month.
Your traffic requirements will grow over time, as your site becomes more well-known (and well-linked), so you will need to also check their policy for overages: is there a published charge per GB over the allowed bandwiph?
Disk space - Most sites need less than 10 MB of web space, unless they are offering large files (e.g. software) for download. If you are offered more space than you need, be aware that you are unlikely to use that space, so don't let it be too big a factor in your consideration when comparing web hosts.
Technical support - Does its technical support function 24 hours a day, 7 days a week (often abbreviated 24/7), all year around?
You will be surprised at how often things go wrong at the most inconvenient of times.
Incidentally, just because a host advertises that it has 24/7 support does not necessarily mean that it really has that kind of support. Test them out by emailing at midnight and on Saturday nights, Sunday mornings, etc. Check out how long they take to respond.
FTP, PHP, Perl, SSI, .htaccess, telnet, SSH, MySQL, crontabs - If you are paying for a site, you really should make sure you have all of these.
Note that some commercial hosts do not allow you to install PHP or Perl scripts without their approval. This is not desirable since it means that you have to wait for them before you can implement a feature on your site.
Server - Is the type of operating system and server important? Whether you think so or not on the theoretical level, there are a few practical reasons for looking out for the type of server.
In general, if you want to use things like ASP, you have no choice but to look for a Windows NT/2000/XP machine for your server.
Otherwise many prefer to use the often cheaper, more stable and feature-laden Unix systems running the Apache server.
In fact, if dynamically generated pages that can access databases (etc) is what you want, you can always use the more portable (and popular) PHP instead of tying yourself down to ASP.
Another reason to prefer Unix-based web hosts (which include web hosts using systems like Linux, FreeBSD, OpenBSD, Solaris, etc) using the Apache web server is that these servers allow you to configure a lot of facilities that you typically need on your site (error pages, protecting your images, blocking email harvesters, blocking IP addresses, etc) without having to ask your web host to implement them.
Digital Insite is proud to partner with HOSTMONSTER.COM to offer all our clients a seamless integration of hosting into their total order.
HOSTMONSTER.COM meets - indeed exceeds - all of the above requirements, and has the best customer service we hvae encountered in any of our dealings with hosting companies.
What if I want to host the site somewhere else?
The client is free to host their site wherever they choose, and we will help in whatever way we can.
However, Digital Insite may not be able to offer support in certain instances, as each hosting service has their own way of setting up certain applications.
Why is good design so important?
The purpose of web design is to facilitate communication between user and content.
If the user cannot find what he is looking for, you lose him.
If the site is hard to navigate, difficult to read, or even just ugly to look at, you will lose your visitor.
How do you decide on a design?
In order for any web site to be really effective, the designer has to balance the conflicting
demands of usability and attractiveness.
We will consult with the client to determine their goals for the site, and then create a design that presents the information in a logical, functional, and attractive manner.
The final approval of the design rests always with the client.
How long does it take?
The timescale of a website design project is often dictated by the client. If you have a deadline in mind we will endeavour to meet it for you. The most common delay in the creation and completion of a new website is waiting for content (text/images) to be sent to us by the client.
What software do you use?
Our designers and developers use whatever software they need to get the job done.
We are always on the lookout for new and useful applications, but we definitely have a few favourites...
HTML-Kit - This is the most-used program by far.
Every piece of code, no matter where it originates, is cleaned up, checked, double-checked, and optimized by hand in HTML-kit before it goes online.
A partial list of others that we use includes:
- CFont Pro
- JASC Animation Shop
- PaintShop Pro
- AnalogX Capture
- Edge Diagrammer
- Coffee Cup HTML Editor
We are always trying out new software, and fresh ways of doing things.
What is the difference between a "static" and a "dynamic" site?
A static site is one that is written in HTML only. Each page is a separate document and there is no
database that it draws on.
What this means functionally is that the only way to edit the site is to go into each page and edit the HTML - so either the client will have to do it, using a webpage editor and FTP of some kind, or pay someone to go in and edit the site each time they wanted something changed.
A dynamic site is written using more complex code, and it can do a lot more. For instance, there can be an area where the client can log in and change various parts of the site, such as adding or removing products, or changing information. This is possible because each page is constructed based on the information in a database, and the information in that database can be changed via an interface.
Dynamic sites can reduce ongoing maintenance costs for clients who either don't want to or haven't got the skills to change things with a webpage editor or with the HTML. They usually cost more to develop, as they require more complex coding and a content management utility needs to be developed to help the client manage the website information.
Another benefit of dynamic sites is that they allow changes only to the content of the site and not the design, so it will not be possible to accidentally break the visual style of the site. Dynamic sites also have benefits when sites start to get very large, as they make data management much more efficient and the site more easily expandable.
Many clients prefer to use a combination of the two types of coding, having some dynamic areas such as a product catalog where they have to change information or pictures regularly, and leaving other pages such as contact information as static pages.
What other kinds of web applications do you offer?
There as many possibilities as there are clients.
For example - Blogs, e-commerce sites, employee time-tracking, webmail, wikis... We can design an application as a stand-alone site, or include it as a part of a larger site.
We will be glad to discuss your needs, and help you determine how to meet them.
What happens once the site is completed?
We provide full design and development support for any website we design and are always available should the client
encounter any problems or require any enhancements.
Any sites hosted with Warp 9 Web hosting through us will automatically receive full technical support as well.
To keep the content current, we offer reasonably-priced web site maintenance and updating, so that the website need never get out of date.
S.E.O. (Search Engine Optimization) is generally included as part of the original quote. Yearly updates are included as well.
Additional S.E.O.updates can be arranged to be completed on a schedule dictated by the client, at a nominal charge.
If you don 't find the answers you need on this page, please contact us, and we will be glad to give you whatever information you need.